Today, the access of the internet
is not limited to cities, but also it is used in large number in rural areas, mainly
because of the low-cost data pack, cheapest price of the smartphone, internet
awareness and many govt. initiatives like digital India. These all are playing
important roles to spread the internet all over India. As per the internet and
mobile association of India & market research from IMRB, the number of
mobile internet users in India is estimated to reach around 420 million by the
year 2017. As per the reports of mobile internet in India 2016, there were more
than 389 million mobile internet users in India on Dec 2016.
The scenario of online shopping in India has become
more advanced and has changed significantly. Now, we all are seeing that the
online shopping has become a trend in India, and the reason behind this is various
deals & discounts, coupons, offers, referral system, 30 days return
guarantee, 1-7 days delivery time, quality product, etc. Today, there are many online shopping platforms that offer
their services to Indian customers. The increasing demand for e-commerce at
an unprecedented rate adds around 6 million new entrants every month; the rise
of e-commerce is at a new inflection point. Being a developing country, India
has shown an increase in the e-commerce sector in the last few years, hitting
the market with a boom.
Let us look at some of the major
points that will help to describe the present scenario of the e-commerce
industry as:
·
Changing
the game
The Indian e-commerce industry has evolved over
the period of time with the innovations which have drastically changed the
rules of the game globally. Cash on delivery is one such example of that unit.
At present, COD is the preferred payment mode for close to 55-60% of all online transactions in the fashion and
lifestyle segment in India.
·
Delivering
experience
The e-commerce solutions need to focus on
the customer's experience as the means to build trust and confidence. The
customer's experience encompasses every interaction that a customer has with
your service from placing an order to interacting with your customer's service
team, to the actual delivery experience. Providing a great delivery experience
is one of the major aspects of delighting your customers.
·
Growing the
base
Online
shopping has seen a lot of transaction in the last 12-18 months. India has
almost 130 million online users at present, out of which more than 10% are doing
online transactions. The online user base is expected to cross 300 million in
the next 2-3 years and the larger % of people are expected to transact online by
the year 2025.
·
Growing
opportunities
Cities
beyond metros are in the limelight for all good reason. With the metro markets
reaching saturation, believing that tier 2 and 3 cities are going to be the
biggest drivers for e-commerce
organizations in India. The building a robust supply chain is complex
co-efficiently fulfills the order from the cities and tapping their full market
potential.
Conclusion
The e-commerce development industry is growing at rapid race and
changing the dynamics of the retail
industry. In the coming years, e-commerce is expected to contribute close
to 8-10% of the total retail segment in India.
For more details regarding e-commerce development services or creating e-commerce development website, you
can directly reach us at Buyyourkart.com.